General Information/Terms and Conditions

Prerequisite

Our courses are available for customers only.

Course Language

English (unless otherwise specified).

Applications

In cases where a large number of customers have applied to participate in a course it may be necessary to limit the number of participants for each customer lab to two.

Precondition for running a training course is that a minimum number of participants is reached. Practical sessions will always be held using systems of the latest spectrometer generation.

The number of participants in all courses is limited (the participation is determined according to the date of receipt of the application, i.e., early application is recommended).

Online Registration

You have the possibility to register online for the courses in Germany and in Switzerland. Every course description contains one or more links under 'Date and place' to the correct registration form.

Confirmation of Registration

The confirmation of registration will be sent to you well in advance, together with a detailed course program, hotel information and the invoice on the course fee.

Invoice 

The invoice will be sent with the confirmation letter. It is payable immediately upon receipt of invoice. For bank connections please refer to the invoice.

Please note that due to German tax regulations we have to invoice VAT for German training courses as they will be held in Germany. Within the European Community course fees can be invoiced on a net basis, provided the address and VAT no. of the institution/company paying the course fee is indicated in the registration.

Cancellation Policy

Once booked, a course can only be cancelled directly at the office organizing and holding this course. A cancellation is only possible if it is received at least 1 month prior to the course. If a cancellation is submitted less than 1 month before the course begins, full payment for the course remains due.